Privacy Policy

Max Dental Co., Ltd. ("Max Dental", "we", "us", or "the Company") values the privacy of users and processes personal information in accordance with applicable laws and regulations of the Republic of Korea.


This Privacy Policy explains how personal information submitted through the Max Dental website is collected, used, retained, protected, and deleted.



1. Purpose of Processing Personal Information


Max Dental processes personal information submitted through the Inquiry section of this website for the following purposes:


- Receiving and reviewing customer inquiries
- Responding to product, sales, technical support, service, and other business inquiries
- Managing inquiry and response history
- Identifying and managing inquiry posts
- Preventing misuse and maintaining website security



2. Personal Information Collected


The following information may be collected when a user submits an inquiry through the website.


Required information
- Name
- Inquiry post password
- Inquiry title
- Inquiry content


Optional information
- Email address
- Homepage URL
- Email reply preference
- Uploaded files


In addition, technical information such as IP address and access logs may be automatically generated and collected during use of the website for security and service operation purposes.


Users should not include sensitive personal information or unnecessary personal information in inquiry contents or uploaded files.



3. Retention and Use Period


Personal information submitted through an inquiry is retained for five (5) years after the inquiry has been completed or otherwise closed for the purpose of managing inquiry and response history, including product, technical support, service, and business-related inquiries.


After the retention period expires, the personal information will be deleted without delay in a manner that prevents recovery or restoration.


If a user requests deletion before the end of the retention period, Max Dental will process the request without undue delay unless continued retention is required or permitted under applicable laws or is otherwise necessary to handle an ongoing matter.


Where personal information is required to be retained under applicable laws and regulations, such information may be retained separately for the period required by law.



4. Provision of Personal Information to Third Parties


Max Dental does not provide users' personal information to third parties without prior consent, except where such disclosure is required or permitted by applicable laws and regulations.



5. Destruction of Personal Information


When personal information becomes unnecessary due to expiration of the retention period, fulfillment of the processing purpose, or other applicable reasons, Max Dental will delete or destroy the information without delay.


Electronic records will be permanently deleted using methods designed to prevent recovery or restoration.



6. Rights of Users


Users may request access to, correction of, deletion of, or restriction of processing of their personal information in accordance with applicable laws and regulations.


Requests regarding personal information may be submitted to the Privacy Officer listed below.



7. Measures to Protect Personal Information


Max Dental takes reasonable administrative and technical measures to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.


Access to personal information is limited to personnel who require such access for legitimate business purposes, and appropriate security measures are applied to the website and related systems.



8. Privacy Officer


Max Dental has designated the following person to handle inquiries and requests concerning personal information.


Privacy Officer: Yoon Hwan Choi
Company: Max Dental Co., Ltd.
Tel: +82-32-624-3277
Email: yoonhwan.choi@maxdental.co.kr



9. Changes to This Privacy Policy


This Privacy Policy may be amended to reflect changes in applicable laws, regulations, services, or the Company's personal information processing practices.


Any material changes will be announced through this website or reflected in the updated Privacy Policy.



10. Effective Date


This Privacy Policy is effective as of September 15, 2026.